This Privacy Policy outlines how we collect, use, and protect your personal data. If you have any questions, you can reach us at info@wehavewriters.com.
Data Collection and Use We collect personal information to provide and improve our services. This may include your name, email address, phone number, country of residence, and order-related details. Information is used to:
- Create your account and order dashboard
- Communicate with you about your order
- Process your request and deliver the service
- Fulfill tax or legal obligations (such as sales tax/VAT)
Confidentiality and Data Sharing We do not sell your personal information to third parties. Your data is used strictly for internal service purposes and order fulfillment. We may share anonymized information with our writers but never disclose identifiable personal data without your permission.
Third-Party Tools We use third-party tools for communication and website analysis:
- Tawk.to for live customer chat on our website (see their privacy policy)
- Microsoft Clarity for screen recording and UI/UX improvement purposes (see their privacy policy)
Marketing Communication If you have previously used our services, we may occasionally contact you with promotional offers or service updates. You may opt out at any time by contacting us or using the unsubscribe option provided in our emails. We do not use third-party platforms for sending promotional content.
Feedback and Reviews We do not share client data with external review platforms. You may leave a review voluntarily through our website’s contact form or via platforms we directly suggest.
Newsletter Signups If you subscribe to our newsletter, we collect your email address to send updates on new content and free academic resources. You may unsubscribe at any time.
IP Addresses and Cookies We collect IP addresses to optimize your user experience based on time zones and to prevent abuse of our platform (e.g., multiple accounts). Cookies are used to improve site functionality and analyze performance. You can manage cookie preferences in your browser.
Payment Information We do not store credit/debit card details. All payment processing is handled securely through third-party payment gateways. We do not share or sell your financial data.
Your Rights Under U.S. data privacy laws, you have the right to:
- Access the personal information we store about you
- Correct inaccuracies in your data
- Request deletion of your personal information for valid reasons
- Withdraw consent for data use by contacting us at info@wehavewriters.com
Upon receiving your request and verifying your identity, we will respond within 30 calendar days.
Data Security We take all reasonable technical and organizational precautions to prevent the loss, misuse, or alteration of your personal information.
Policy Updates We may update this Privacy Policy from time to time. Any changes will be posted on this page.
For questions or concerns, please contact us at info@wehavewriters.com.